Shipping Policy
Last updated: August 2026
Where we ship
We ship to addresses in the United States (including APO, FPO and DPO addresses and the US territories) and to Canada. We do not ship anywhere else at this time.
What shipping costs
Shipping is free on every United States order, at every size. There is no minimum, and it applies to the single pen and the 3-pack alike. The price you see on the product page is the price you pay, plus any sales tax calculated at checkout.
Canadian orders carry a flat $10 USD shipping charge, added at checkout. That covers postage only; see customs and import charges below.
Processing time
Orders are processed within 1–2 business days of payment. Orders placed on weekends or public holidays are processed on the next business day.
You will receive an emailed receipt from Stripe as soon as your payment is confirmed, and a separate note from us when your order ships.
Delivery estimates
| Destination | Estimated transit |
|---|---|
| United States | 3–7 business days |
| Canada | 7–14 business days |
These are estimates provided by the carrier, not guarantees. Transit times can be affected by weather, carrier backlogs, and customs.
Customs and import charges (Canada)
Any duties, taxes, or brokerage fees charged on import into Canada are the responsibility of the recipient. We cannot predict, collect, or refund these charges.
Ordering from outside the United States and Canada
We are not shipping to other countries at the moment. If you are elsewhere and want to order, send us a message through the contact form and we will let you know when we can reach you.
Lost, delayed, or damaged packages
If tracking shows no movement for more than 10 business days (15 for Canada), or your package arrives damaged, contact us with your order details and we will help resolve it, including replacing the order where a carrier investigation confirms loss.
Incorrect addresses
Please check your shipping address at checkout. If a package is returned to us because of an incorrect or incomplete address, we will contact you to arrange reshipping; additional postage may apply.
Returns
See our Refund Policy for the return window and process.